Policies People Can Find, Understand, And Acknowledge
MangoApps Policy Hub helps HR teams create, distribute, and track compliant policies and employee handbooks. State-specific templates, version control with diff history, acknowledgment tracking, multi-language translation, public handbook URLs, and a read-only AI agent for plain-English Q&A.
What Policy Hub Helps You Do
Author Policies
Rich-text policy editor with state-specific templates, suggested content for common policies, and a publication workflow that captures who approved each version.
Build Handbooks
Bundle policies into an employee handbook with table of contents, sections, and a public URL anyone can read. Multiple handbooks for multi-location, multi-language workforces.
Track Acknowledgments
Required acknowledgments by employee, policy, or handbook. Pending acknowledgment dashboards for HR; reminder cadence configurable.
Version & Diff
Every policy update creates a new version. Compare versions visually — exactly what changed, who approved it, when it went live. Re-acknowledgment can be required on update.
Translate
Multi-language support with grounded translations per version. Frontline workforces in Spanish, Tagalog, Vietnamese, Punjabi can read the same policy in their preferred language.
Publish Publicly
Public handbook URLs let candidates and prospective hires read the handbook without an account. Authentication-required mode locks it down to employees only.
How Policy Hub Closes The Compliance Loop
Three capability blocks that turn policy distribution from a checkbox into actual comprehension.
Acknowledgment Tracking With Re-Acknowledgment On Update
Required acknowledgments are tracked per employee, per policy. When a policy updates, acknowledgments can be required again — so compliance isn't frozen at the version the employee signed three years ago. Pending acknowledgment dashboards surface overdue employees by department, manager, or location.
- Per-employee tracking — who's acknowledged, who hasn't.
- Re-acknowledgment on update — policy version drift handled.
- Pending dashboards — overdue by manager, department, location.
- Reminder cadence — automatic reminders on configurable interval.
Version Control With Visual Diffs
Every policy update creates a new version with a visible diff. Approvers see exactly what changed, what was added, what was removed. Old versions stay archived (configurable retention) so legal audits and works council inquiries can prove what the policy said on any given date.
- Side-by-side diffs — see exactly what changed.
- Approval history — who approved each version and when.
- Configurable retention — auto-archive old versions, or keep forever.
- Audit export — full version history for legal review.
Multi-Language With Grounded Translation
Frontline workforces speak many languages. Policy Hub generates translations per version, grounded against the canonical English source so terminology stays consistent. Employees read and acknowledge in their preferred language; the canonical version remains the legal source of truth.
- Grounded translations — each translation tied to its source version.
- Per-employee preferred language — pulled from profile.
- Re-translation on update — automatic on policy version change.
- Canonical source preserved — legal version stays definitive.
Policy Hub In Practice
A practical scope check: what the app covers, which controls matter, and the workflows teams usually run first.
Core workflow
Generate jurisdiction-aware HR policies from built-in templates with automatic compliance updates.
Controls that matter
Versioning & Approvals includes Numbered version snapshots on every publish and Side-by-side version diff with change statistics.
Scope and specs
Useful specs: Default acknowledgment deadline: 14 days (admin-configurable); Max versions retained: 50 (admin-configurable); Reminder frequency: 3 days (admin-configurable).
Annual policy refresh
HR managers update policies for the new year, compare versions with the diff tool, and push re-acknowledgments to all employees.
New hire handbook
Assemble an onboarding handbook from published policies using the builder, then share a public link for day-one reading.
State-specific compliance
Create location-scoped policies with applicable-state tags so employees in each jurisdiction see only relevant content.
Connected To The Rest Of MangoApps
→ SOP Hub
Policies state the rule; SOPs explain the procedure. SOP Hub handles the "how" while Policy Hub handles the "what."
See SOP Hub→ E-Signature
Policies that require a legal signature (rather than just a checkbox acknowledgment) route through E-Signature with a signing certificate.
See E-Signature→ Onboarding Hub
New hire policy acknowledgments fire automatically as part of onboarding tasks.
See Onboarding→ Comms Hub
Policy updates announce through Comms Hub — same audience, same calendar — with the acknowledgment link inside the broadcast.
See Comms Hub→ Training
Some policies need training, not just acknowledgment. Hand off to Training for the structured learning path.
See Training→ Employee Data
Demographic and jurisdiction data drives policy targeting — California employees see the California addendum, etc.
See Employee DataPolicy Hub Screenshots
Real product screens from Policy Hub workflows, pulled from the app screenshot gallery.
REPLACES POINT TOOLS
One policy system in place of the policy-tool-plus-attestation-trackers stack
Most HR and Compliance teams running a dedicated policy tool still maintain separate handbooks per state, a manual acknowledgment spreadsheet, a translation vendor, and a help inbox for "what does this policy mean?" Policy Hub folds those into the platform employees already use.
NAVEX PolicyTech
Enterprise GRC policy management
- Per-employee suite price covers policies AND HR, training, comms, and SOPs — NAVEX licenses each module
- Employees read and acknowledge policies in the same app as their pay stub — no separate PolicyTech login
- Plain-English Q&A is built into a read-only AI agent — not a search index that returns paragraph numbers
ConvergePoint Policy Management
SharePoint-based policy app
- Works for the 80% of frontline employees without Microsoft 365 licenses — ConvergePoint requires SharePoint access
- Mobile-first acknowledgments — frontline staff sign on their phone, not after finding a desktop computer
- Multi-language translation, version diff, and audit trail are built in — not SharePoint customizations to maintain
PolicyTech (Symplr / NetDispatch)
Healthcare and regulated industry policy
- Acknowledgment tracking ties to the live HRIS roster — no orphaned "must read" rows for terminated employees
- Jurisdiction-aware targeting routes the California addendum to California employees automatically
- Public handbook URLs work without a separate hosting tool — same auth model as the rest of the platform
MetricStream Policy
Enterprise GRC platform module
- Deploys in weeks, not months — no MetricStream platform implementation gating policy rollout
- HR teams own policy authoring without filing a ticket — handbook updates ship the same day they're approved
- Same audit log, retention policy, and SSO as Legal and Compliance already use — not a separate GRC tenant
PowerDMS / SAI360
Document control and compliance tools
- Policies live next to SOPs, training, and the comms feed — employees see policy changes in their daily feed
- Translation in 100+ languages reuses the platform's translation engine — not a third-party translation vendor
- One audit log spans authoring, acknowledgment, training completion, and policy Q&A — not three exports
PLATFORM LEVERAGE
Policy Hub inherits everything else MangoApps already does
A point policy tool has to build, buy, or integrate each of these. Policy Hub gets them for free because the platform already runs them.
Identity & SSO
Inherits your SAML/OIDC SSO, MFA, and SCIM provisioning. Employees acknowledge a policy with the same login they use for everything else.
HRIS-synced audiences
Department, location, and jurisdiction data come from the HRIS — California addenda route automatically, no manual distribution lists.
Translation in 100+ languages
Policies translate inline using the same Mango Translation layer that powers Chat, SOPs, and News Feed — one translation surface.
Audit log & retention
Authoring, edits, and acknowledgments land in the same audit log Legal and Compliance already use across every other module.
Mobile app & push
Acknowledgment requests arrive in the same branded mobile app employees use for shifts, pay, and chat — even frontline workers without email.
AI guardrails
Policy Hub AI is strictly read-only — answers ground in the policies the user is permitted to see, with the same identity model as the rest of the platform.
INDUSTRY FIT
Built for the industries where policy is the audit
Policy Hub fits every employer, but it earns its keep where multi-jurisdiction operations, regulator visits, and frontline acknowledgment audits make manual handbook tracking unworkable.
Healthcare
HIPAA, clinical, and policy-updates reach staff on shift with multi- language support and acknowledgment evidence ready for a Joint Commission visit.
Financial Services
Code of conduct, regulatory updates, and FINRA-friendly policies with attestation evidence, version history, and clean exports for examiners.
Retail
Multi-state employee handbooks target each jurisdiction's addendum automatically — store associates only see what applies to them.
Manufacturing
Safety policies, code-of-conduct, and union-specific rules acknowledged from any device — frontline staff sign on shared kiosks or personal phones.
Public Sector
Agency policies, mandatory training acknowledgments, and FedRAMP- eligible deployment for federal, state, and local government.
Hospitality
Brand standards, property-specific policies, and seasonal updates with translation for distributed, multi-language workforces.
WHY MANGOAPPS WINS
One platform beats a stack of point solutions on every axis
The argument HR, Legal, IT, and Compliance all share — and the one a policy point tool structurally cannot answer.
Cheaper than the stack
One per-employee suite license replaces NAVEX + a translation vendor + a handbook portal + a Q&A bot — no per-policy or per-language surcharges.
More secure
One identity perimeter, one audit log, one retention policy across every policy, every acknowledgment. Nothing for Security to re-certify each year.
Easier to deploy
Already deployed if you have MangoApps. Import existing PDFs, target by department or state, send the first acknowledgment the same day.
Easier to use
Employees read and sign on the mobile app they already use for their shift and pay. No second portal, no separate password.
Easier to manage
Audience targeting uses the live HRIS — Legal doesn't keep a parallel "California employees" list current every pay period.
Easier to extend
A policy update can trigger a training assignment, a survey, an acknowledgment task, or a manager notification — one automation engine.
AI is actually better
Policy Hub AI answers in plain English, in the employee's language, and shows exactly which policy paragraph it came from — grounded only in the policies that employee is permitted to read.
Pair Policy Hub With AI
Policy Hub AI is strictly read-only by design — search policies, get plain-English summaries, read in the employee's preferred language. The acknowledgment lives in the app where it's signed.
Policy Hub AI
9 tools. Read-only by design. Translations grounded per version.
Customer Success
How Customers Run Compliant Policy Programs
Frequently Asked Questions
Yes. State-specific templates cover the major US jurisdictions. Policies can be scoped to employees in matching jurisdictions automatically based on Employee Data location fields. California employees see the California addendum, etc.
Each policy version requires a fresh acknowledgment when require_re_acknowledgment_on_update is enabled. Employees who acknowledged the old version see a "Policy updated — please review and acknowledge" prompt next time they sign in. Compliance dashboards show pending re-acks.
Yes — with a tokenized public URL. Useful for candidates, prospective hires, and remote contractors. The require_authentication_for_handbook toggle locks it down to signed-in employees only when policy requires.
Translations are grounded against a specific policy version. When a policy updates, the translation re-generates against the new version automatically. The canonical English source remains the legal version; translations are reading aids.
Yes. Pending acknowledgment dashboards surface overdue employees by manager, department, and location. Automatic reminder cadence (configurable) sends pings to overdue employees on a schedule. The dashboard also catches manager visibility before audit time.
Policy Hub handles the "what" — rules, expectations, legal language. SOP Hub handles the "how" — step-by-step operational procedures with completion sign-off. They complement each other; many customers use both.
Strictly read-only. Search policies, get plain-English summaries, read in the employee's preferred language, lookup acknowledgment compliance. The actual acknowledgment is signed in the app, never in chat. See the agent.
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