One Calendar For Every Channel Your Comms Team Already Runs
MangoApps Comms Hub is the unifying layer over Broadcast, News Feed, Newsletters, Surveys, and Recognition. Plan a year, brainstorm in an Idea Bank, draft in a brand voice, route through approvals, schedule across channels, and watch what actually landed — without switching apps.
What Comms Hub Helps You Do
Six everyday capabilities — one app.
Plan The Year
Build a 12-month editorial calendar from preset bundles (US Core HR, Safety, Open Enrollment), promote items into Ideas, and overlay slots onto the live calendar tab.
Capture Ideas
An Idea Bank for the next 30 days. Comms leads stash topics, attach research, and groom items into scheduled sends.
Draft With AI
The AI Writer drafts posts, broadcasts, and newsletter sections in your saved Brand Voices — then runs the Comms Grader for readability, bias, PII, and inclusivity scoring.
Route Approvals
Multi-step approval workflows with reviewer assignment, comments, and a clear audit trail. Approvers get notified; senders only ship when greenlit.
Schedule Anywhere
One compose surface that targets Broadcast, News Feed posts, Newsletter issues, Surveys, or Recognition campaigns — with shared Audiences across all of them.
Measure What Landed
Cross-channel analytics — read rates, click-throughs, completion, and recognition pickup — consolidated by campaign and audience.
How Comms Hub Connects A Multi-Channel Program
Three capability blocks that turn "every channel runs separately" into one program.
Shared Audiences, Used Everywhere
Build an audience once — by department, location, group, role, custom rule — and use it across Broadcast, News Feed, Newsletters, Surveys, and Recognition. Audience overlap and conflict warnings surface before send, not after.
- Reusable definitions — one audience, every channel.
- Conflict detection — audience overlap surfaces before send.
- Eligibility rules — location, role, hire date, attributes.
- Audit-friendly — exactly who got what, and why.
Newsletters, Campaigns, And Triggers
Newsletter Publications run on their own cadence. Campaigns sequence multiple sends across channels for a single initiative. Triggers fire comms automatically — new hire welcome, anniversary, role change, license expiry — without manual enqueue.
- Newsletter publications — newsroom + dynamic blocks (top recognitions, upcoming events).
- Campaigns — multi-channel sequences with attribution.
- Comms triggers — life-cycle events drive sends automatically.
- LinkedIn cross-post — opt-in per issue, gated by integration + toggle.
AI Writer, Brand Voices, And The Grader
The AI Writer drafts content in your saved Brand Voices (Writing Profiles). Every draft is scored by the Comms Grader for readability, bias, PII risk, and inclusivity — so drafts ship with the same quality bar regardless of who wrote them.
- Multiple Brand Voices — exec, frontline, regional, multilingual.
- Grounded drafting — pulls from your prior comms and Newsroom archive.
- Comms Grader — readability, bias, PII, inclusivity scoring.
- Translations — multilingual sends with grounded translations per audience.
Comms Hub In Practice
A practical scope check: what the app covers, which controls matter, and the workflows teams usually run first.
Core workflow
One calendar across every internal-comms channel — newsletters, broadcasts, recognitions, surveys, triggers, ideas — instead of one tool per surface.
Controls that matter
Campaigns & Approvals includes Multi-touch Campaigns wrap multiple Comms Items and Campaign theme + KPI targets.
Scope and specs
Useful specs: Pricing model: Per-employee, single SKU; Tier: Platform; License: Required (opt-in per business).
Editorial calendar for an internal comms team of 1–5
Plan the year in the Annual Plan, evolve slots into Ideas, draft Issues with the AI Writer trained on your Brand Voice, route through Approval Workflows, send, and read open + click analytics — without leaving Comms Hub.
Frontline manager weekly digest
Create a Publication, define an Audience composed of all managers + above, set a weekly cadence, drop in dynamic blocks (open shifts, new hires, recognitions), and let the IssueDeliveryJob fan out at the scheduled time.
Onboarding nurture sequence
Wire onboarding-milestone Triggers (day 1, day 7, day 30) to email + in-app templates with throttle and quiet hours. Track per-recipient firing history to confirm new hires got every touch.
Connected To The Rest Of MangoApps
Comms Hub is the orchestration layer — every send still lands in the channel app the audience already trusts.
→ Broadcast
Critical alerts and full-tenant comms route through Broadcast with read receipts, channel escalation, and confirmation tracking.
See Broadcast→ News Feed
News Feed posts surface in everyone's feed with reactions, comments, and translation. Comms Hub schedules and templates the post itself.
See News Feed→ Surveys
Survey launches and reminders sit alongside other comms in the calendar — same audience, same cadence, same approvals.
See Surveys→ Recognition
Dynamic recognition blocks drop the latest awards, top recipients, or program highlights into newsletters and broadcasts.
See Recognition→ Digital Signage
Same draft, also published to the digital-signage channel — gated by the signage integration and the per-tenant toggle.
See Digital Signage→ Sites
Newsletter publications archive automatically into a public Newsroom site. Past issues stay discoverable and on-brand.
See SitesREPLACES POINT TOOLS
One calendar in place of the marketing stack your comms team uses on people
Internal comms teams have been forced to repurpose marketing tools — newsletter platforms, advocacy apps, social-marketing calendars — to plan employee programs. Comms Hub gives them a calendar built for the channels they actually run.
Mailchimp / Constant Contact
Marketing email platforms used as a workaround for employee newsletters
- Recipients pull from your live HRIS, not a CSV uploaded last quarter
- Frontline staff without corporate email still get the newsletter in the app
- Same calendar covers feed posts, alerts, signage, and events — not just email
Workplace by Meta
Wound down by Meta in 2026 — customers need a replacement
- Built for the full multi-channel program, not a single social feed
- Audience targeting, acknowledgement, translation, and analytics come included
- One per-employee suite price covers every channel comms runs
Sociabble / Smarp
Employee advocacy and curated content distribution
- Plans the comms program calendar itself — not just curated link sharing
- Operates the channels too (feed, broadcast, signage) instead of pushing into them
- One identity, audit, and retention perimeter instead of a separate vendor
Mailchimp + Buffer + spreadsheets
The DIY internal-comms planning stack
- One calendar across every channel instead of a Google Sheet maintained by hand
- Scheduled sends fire from the same app that runs each channel — no copy-paste
- Engagement rolls up across newsletter, feed, broadcast, and signage in one view
PLATFORM LEVERAGE
Comms Hub inherits everything else MangoApps already does
A point newsletter or planning tool has to build, buy, or integrate each of these. Comms Hub gets them for free because the platform already runs them.
HRIS-synced audiences
Every scheduled item targets live HRIS audiences — department, role, location, language. No parallel distribution lists to maintain.
Identity & SSO
Inherits SAML/OIDC SSO and SCIM provisioning. New hires receive newsletters and feed posts on day one, no separate tool to provision into.
Multi-channel send
One calendar item can fan out to newsletter, feed, broadcast, signage, and event invite — every channel native to the platform.
Audit log & retention
Every scheduled, sent, edited, or pulled item lands in the same audit log Legal already uses across every other module.
Translation in 100+ languages
Every newsletter, feed post, and broadcast auto-translates inline using the same Mango Translation layer that powers Chat and Policies.
Unified engagement analytics
Read rates, acknowledgements, and reactions roll up across every channel — not five separate dashboards.
INDUSTRY FIT
Built for the orgs running multi-channel internal comms programs
Comms Hub is for teams whose audience spans desk, deskless, and hybrid — and who run more than one channel to reach them.
Retail
A weekly merchandising newsletter, a daily huddle feed post, and lobby-screen promo updates planned on one calendar — same source content.
Healthcare
Clinical policy bulletins, monthly system newsletters, and shift-level alerts coordinated so the same nurse isn't getting the same notice four times.
Manufacturing
Safety newsletters, plant-floor signage, and shift announcements share one editorial calendar — and one translation layer for multilingual crews.
Financial Services
Compliance bulletins, broker newsletters, and town-hall events with retention and audit suitable for FINRA / SEC review.
Hospitality
Property-level newsletters, brand-wide programs, and event series coordinated across housekeeping, front desk, and F&B without a corporate email address.
WHY MANGOAPPS WINS
One platform beats a stack of point solutions on every axis
The case Comms, IT, Finance, and Security all share — and the one a standalone newsletter tool structurally cannot answer.
Cheaper than the stack
One per-employee suite license replaces Mailchimp, Sociabble, and the planning spreadsheet bolted to them — bill stops scaling per contact.
More secure
One identity perimeter, one audit log, one retention policy across every channel and scheduled send. Nothing extra for security to certify.
Easier to deploy
Already deployed if you have MangoApps. Flip Comms Hub on, pull live audiences from HR, schedule your first multi-channel program same day.
Easier to use
Recipients read newsletters in the same app they use for shifts and pay — one login. Comms team plans on a calendar that runs the channels too.
Easier to manage
Roles and approvals reuse the same RBAC every other module uses. No separate user database to keep in sync with HR.
Easier to extend
A scheduled item can trigger a survey, an acknowledgement task, or a follow-up workflow — same automation engine as every other app.
AI is actually better
Comms Hub AI plans the calendar using engagement signals from every channel — and can answer "what programs ran last quarter and which audiences they hit" because the data lives in one place.
Pair Comms Hub With AI
Comms Hub AI is the calendar and search layer over every channel. One write tool — schedule_comms_item — is confirmation-gated; everything else reads.
Comms Hub AI
One calendar across 5 channels, semantic search, and confirmation-gated scheduling.
Customer Success
How Comms Teams Land More Programs
Customer Case Studies
Webinars
Customer Case Studies
Customer Case Studies
Customer Case Studies
Video Case Studies
“We had a pretty aggressive educational campaign. We shared articles and emails, put up posters with QR codes, and hosted info sessions. And we held a naming contest. Hundreds of employees voted, which gave them a sense of ownership from day one. That early engagement went a long way.”
Jeffrey Straight
Public Relations Specialist
Santee Cooper
Frequently Asked Questions
No. Comms Hub is the orchestration layer above those channels. Sends still land in Broadcast, News Feed, the Newsletter publication, Surveys, and Recognition — Comms Hub gives you one calendar, shared audiences, AI drafting, and cross-channel analytics.
Yes — the AI Writer drafts content in your saved Brand Voices, and the Comms Grader scores drafts on readability, bias, PII, and inclusivity. A paired AI agent answers "what's scheduled?" and schedules drafts behind explicit confirmation. See the agent.
Yes, per issue. The admin connects LinkedIn once at /admin/integrations AND flips the enable_linkedin_publish toggle. Then a per-issue "Also publish to LinkedIn" checkbox appears at compose time — cross-post fires when the issue sends.
Comms Triggers fire automated sends based on workforce events — new hire onboarding day 1, work anniversary, license expiry approaching, role change. Each trigger has its own audience filter, template, and channel — and lives in the same calendar as scheduled sends.
Yes. Enable Translations and Comms Hub generates grounded translations per audience using the same source draft. Recipients see their preferred language; analytics roll up by source draft so you don't have to chase ten variants.
The Annual Plan is strategic — a 12-month editorial calendar built from preset bundles. The Idea Bank is tactical — the next ~30 days of topics being groomed into scheduled sends. Annual Plan items promote into the Idea Bank as their dates approach.
A Brand Voice (Writing Profile) is a saved style — tone, vocabulary, prohibited phrases, example content — that the AI Writer uses when drafting. Common setups: exec voice, frontline voice, regional voices, multilingual voices.
Yes, as an output channel. Same draft, also published to signage screens — gated by the Digital Signage integration and a per-tenant toggle.
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