The AI Agents Already Inside MangoApps
The AI-ready employee platform · AI built into every workflow, not bolted on
Each agent is built into a workflow your team already uses — not a chat box bolted on the side. Browse by team below, or jump straight to a capability. Every agent ships with the governance built in.
AI-FIRST SOLUTIONS
Eighteen AI solutions that finish the work
Each one watches for the work that needs doing, does it, and tells you what it did. You pick how much it handles on its own — observe, suggest, approve, or run automatically.
AI Shift Manager
The autonomous closer for shift coverage. Watches for uncovered shifts, ranks eligible workers, fills or offers. Hero metric: unfilled-shift rate → ~0.
See AI Shift ManagerAI Employee Service Desk
The autonomous closer for routine tickets. KB deflection, 19-category triage, confidence-gated auto-resolve. Hero metric: % auto-resolved.
See AI Employee Service DeskAI Onboarding
The autonomous setup loop for every accepted offer. Plans built, tasks assigned, training scheduled, nudges sent. Hero metric: Day-1 readiness %.
See AI OnboardingAI Recruiter
The autonomous closer for the hiring funnel. Screens candidates, schedules interviews, nudges hiring managers. Hero metric: open roles.
See AI RecruiterAI Performance Cycle
The autonomous closer for review season. Drafts reviews, nudges reviewers, surfaces calibration outliers. Hero metric: reviews complete %.
See AI Performance CycleAI Training Coordinator
The autonomous closer for required-training completion. Assigns, nudges, escalates lapses. Hero metric: completion rate.
See AI Training CoordinatorAI Comp Reviewer
The autonomous closer for compensation recommendations. Drafts proposals, routes approvals, surfaces band drift. Hero metric: pending recommendations.
See AI Comp ReviewerAI Leave Coordinator
The autonomous closer for the PTO queue. Checks eligibility, suggests coverage, routes approvals. Hero metric: pending requests.
See AI Leave CoordinatorAI Timekeeper
The autonomous closer for payroll-ready timesheets. Flags anomalies, nudges employees, routes adjustments. Hero metric: timesheets pending.
See AI TimekeeperAI Attendance Monitor
The autonomous closer for attendance variance. Detects patterns early, prompts manager check-ins, escalates breaches. Hero metric: attendance variance %.
See AI Attendance MonitorAI Skills Tracker
The autonomous closer for credential renewals. Detects expiring certs, flags role-gap exposure, schedules renewals. Hero metric: certs expiring (90d).
See AI Skills TrackerAI Meal Compliance Monitor
The autonomous closer for meal-period exposure. Detects non-compliance patterns, flags waiver risk, escalates exposure. Hero metric: pattern flags (30d).
See AI Meal Compliance MonitorAI Procurement Co-pilot
The autonomous closer for the purchase-request queue. Routes approvals, surfaces vendor exceptions. Hero metric: procurement activity (30d).
See AI Procurement Co-pilotMango GTM
The autonomous closer for pipeline hygiene. Scores leads, drafts evidence-anchored outbound, runs ABM end-to-end. Hero metric: lead activity (30d).
See Mango GTMMango CS
The autonomous closer for portfolio health. Component-scores accounts, drafts CSM briefings, routes expansion plays. Hero metric: at-risk accounts.
See Mango CSMango IQ
The autonomous closer for competitive intel. Detects change events, refreshes battlecards, drafts intel notes. Hero metric: competitor freshness %.
See Mango IQAI Inspections
The autonomous closer for inspection backlog. Detects overdue inspections, nudges assignees, escalates stalls. Hero metric: on-time inspection rate.
See AI InspectionsSafety Hub AI
The autonomous closer for incident investigation. Detects stalls, escalates unassigned high-severity cases. Hero metric: mean time-to-close (days).
See Safety Hub AIStart With The Team That Feels The Pain
Each group gets agents tuned to the work they repeat every week, from HR questions and IT tickets to shift coverage, inspections, contracts, and revenue operations.
HR & People Operations
Deflect HR questions, guide onboarding, speed recruiting, support compensation reviews, and keep employee records clean. 23 HR & talent agents.
AI for HRIT & Service Desk
Deflect routine tickets, automate password help, answer asset questions, and govern admin operations. 9 IT agents.
AI for ITFrontline & Operations
Cover shifts, run inspections, manage safety, handle attendance, support field crews, and keep work moving from mobile. 14 frontline agents.
AI for FrontlineCommunications & Knowledge
Draft, translate, publish, search, summarize, and make knowledge easier to find across every channel. 10 comms & knowledge agents.
AI for CommsSales, GTM & Finance
Keep pipeline clean, surface customer health, summarize competitive intel, support billing, and speed account research. 8 GTM & finance agents.
AI for Sales & GTMHR & Talent
Recruiting through retirement — the full employee lifecycle.
AI Recruiting
Candidate sourcing, screening, interview scheduling, offer management.
See AI RecruitingAI Benefits Assistant
Benefits Q&A, enrollment guidance, qualifying event surfacing.
See AI Benefits AssistantEmployee Data AI
Employee record Q&A, self-service updates, data hygiene nudges.
See Employee Data AISkills & Certs AI
Skill inventory, cert expiration tracking, skill-role matching.
See Skills & Certs AIAI Headcount Planner
Hiring plans, attrition scenarios, live budget impact. Hours instead of days for math.
See AI Headcount PlannerTalent Hub AI
Internal candidate surfacing and talent pool management, measured against your mobility baseline.
See Talent Hub AIAI Candidate Assistant
Candidate-side workflows for status visibility and profile completion, measured through candidate feedback.
See AI Candidate AssistantAI Background Checks
Multi-vendor orchestration, real-time status, compliance gap detection.
See AI Background ChecksAI Interview Scheduler
Cross-calendar interview coordination, panel loop orchestration.
See AI Interview SchedulerAI Job Board
Posting generation, multi-channel distribution, inclusive language review.
See AI Job BoardSkill Swap AI
Internal mentorship and skill-aware matching. Significantly lower internal development cost.
See Skill Swap AIIT & Service Desk
Ticket deflection, identity, infrastructure — the IT operating layer.
AI Employee Service Desk
AI intent detection, KB-grounded responses, confidence-gated auto-resolve.
See AI Employee Service DeskAI Receptionist
24/7 voice and chat intake with answers grounded in approved knowledge.
See AI ReceptionistAdmin AI
The administrator's command center. Platform-wide Q&A, governed admin operations.
See Admin AIWorkforce Bots AI
Custom workflow bots from descriptions. Deployment in minutes, governance inherited.
See Workforce Bots AIFrontline & Operations
Mobile-first, voice-friendly, multilingual — the rhythm of shift and field work.
AI Shift Manager
The autonomous closer for shift coverage. Real-time sick-call coverage, shift swaps, on-call rotations. 4-6 hours saved per manager per week.
See AI Shift ManagerSafety Hub AI
Mobile-first incident reporting, near-miss intake, and trend analysis with impact measured from your safety baseline.
See Safety Hub AIMeal Compliance AI
Meal-period attestation for California and select states. Audit-ready evidence.
See Meal Compliance AIAI Attendance
Conversational clock-in/out, variance surfacing, multi-channel capture.
See AI AttendanceOn-Call AI
Pager rotations, tier escalations, miss re-routing. Zero missed escalations.
See On-Call AIAI Calendar Sync
Unified calendar awareness across Google, Outlook, platform-native scheduling.
See AI Calendar SyncShift Feedback AI
Schedule quality signal, override pattern detection, worker satisfaction.
See Shift Feedback AIGuest Pass AI
Visitor management with multi-channel check-in and instant host notification.
See Guest Pass AICompliance & Audit
SOP, policy, contracts, signatures — the work that has to be defensible.
Policy Hub AI
Policy summarization, regulatory translation, audit-ready attestation tracking.
See Policy Hub AISurveys AI
Theme extraction, real-time sentiment, multilingual ingestion. Hours instead of weeks for insight.
See Surveys AIGovernance AI
Cross-app compliance surfacing, policy gap detection, continuous audit-readiness.
See Governance AICommunications & Knowledge
Authoring, knowledge retrieval, content surfaces — the comms operating layer.
Workspace AI
Team collaboration spaces — project context, action items, new-member ramp.
See Workspace AIReporting AI
Report generation, scheduled distribution, real-time anomaly surfacing.
See Reporting AISales, GTM & Finance
Revenue motion and financial operations — Mango's internal stack.
Mango GTM AI
Pipeline hygiene, opportunity intelligence, rep coaching. Dogfooded by MangoApps.
See Mango GTM AIMango IQ
Continuous competitive intelligence from public sources. Real-time battlecards.
See Mango IQPersonal & Employee
Employee-facing agents — the surfaces individuals interact with directly.
Personal AI
Every employee's personal AI assistant. Composes across 70+ other agents. 3-5 hours saved per employee per week.
See Personal AICompany Store AI
Employee perks ordering, catalog management, recognition-linked awards.
See Company Store AIClassifieds AI
Internal classifieds — items for sale, lost-and-found, ride shares. Low-admin community surface.
See Classifieds AIHelp And Admin Agents
Help agents answer questions. Admin agents can take approved action. The separation keeps guidance simple and higher-impact changes controlled.
Broadcasts & Alerts AI (Help)
Read-only answers about broadcasts and alerts.
See Broadcasts & Alerts AI (Help)Broadcasts & Alerts AI (Admin)
Governed broadcast sends with audience preview and explicit confirmation.
See Broadcasts & Alerts AI (Admin)Domain Agents — One Per App, Ready To Help
The bulk of the library is domain agents — one agent per app or workflow area, each familiar with the work employees already do there. Scheduling Agent can help with shift changes. Recruiting Agent can help move candidates forward. Forms Agent can turn a description into a usable form. Every action follows the user's existing permissions.
- 73 domain agents — one per app or workflow area in the marketplace.
- Permission-aware — agents follow the calling user's role and access rights.
- Audit-ready oversight — usage, decisions, and outcomes stay reviewable.
- Composable via sub-agents — domain agents can delegate to each other for cross-app workflows.
Help Agents — Read-Only Documentation Assistants
Help agents answer "how do I" and "what does this feature do" questions without touching live data. Currently shipping help agents cover the platform (Platform Help Agent), Drive (Drive Help Agent), Portals (Portals Help Agent), and Broadcasts & Alerts (Broadcasts & Alerts Help Agent). The Help vs Admin split is a deliberate architectural pattern — read-only agents can never accidentally write.
- 4 read-only help agents — Platform, Drive, Portals, Broadcasts & Alerts.
- Grounded in approved sources — answers come from trusted product and help content.
- Safe by design — help agents answer questions without changing live settings or data.
- Easy to trust — employees can ask how-to questions without creating admin risk.
Admin Agents — Live Action Within Governed Guardrails
Admin agents take live action on behalf of administrators — disabling users, updating settings, moving content, granting permissions. Currently shipping admin agents cover the platform (Platform Admin Agent), Drive (Drive Admin Agent), and Broadcasts & Alerts (Broadcasts & Alerts Admin Agent). Every change is reviewable. Every action respects organization-wide access policies.
- 3 live admin agents — Platform, Drive, Broadcasts & Alerts.
- Every change is reviewable — user, business context, timing, and outcome are captured.
- Access policies enforced — declarative org-wide rules apply to every admin agent run.
- Admin controls at every layer — manage access by agent, app, business, or platform.
Standalone Agent Apps
Two marketplace apps are agent-only — they exist as standalone agent surfaces rather than agents inside another app.
Personal AI
Every employee's personal AI assistant — knows their role, calendar, tasks, and approved knowledge sources. Composes across other agents (Scheduling, Leave, Recognition) to act on behalf of the employee within their own permissions.
See Personal AIAdmin AI
The administrator's command center. Answers platform-wide questions, surfaces compliance signals, and (with admin permissions) executes governed admin operations across users, businesses, and settings.
See Admin AIWhat Every Agent Has In Common
Whether it's the Scheduling Agent or a custom plugin you built yourself, every agent follows the same architectural contract.
Customer-Specific Data Boundaries
Every agent works inside the customer's approved data boundaries, with access controlled by role.
Permission-Aware
Agents inherit the calling user's role and access rights. They cannot return what the user cannot see.
Audit-Ready
Administrators can review usage, outcomes, timing, and issues across AI activity.
Multi-Model, Automatic Failover
Provider choice and fallback are handled by the platform, so teams can focus on outcomes instead of AI plumbing.
Don't See The Agent You Need? Build One.
Plugin AI Builder turns a natural-language description into a working agent, widget, or plugin and prepares it for governed rollout. Teams can start from a template, refine the build in conversation, and keep the same lifecycle used by MangoApps agents — pilot, measure, improve, retire.
- Three build targets: widget, agent, or full plugin from one prompt.
- Refine mid-build through follow-up messages in the same session.
- Start from templates instead of a blank canvas.
- Controlled rollout with review steps that help prevent accidental changes to live apps.
Customer Success
How Customers Use The Agent Library
Frequently Asked Questions About The Agent Library
The library count grows release by release. Today: 73 domain assistants (Scheduling, Recruiting, Service Desk, and the rest) plus 4 read-only help assistants and 3 admin assistants — 80 in total. Additional assistants can be added for each customer through Plugin AI Builder.
Help agents are read-only — they answer questions about features without touching data. Admin agents take live action — disabling users, updating settings, moving content. The split is a deliberate architectural pattern so read-only agents can never accidentally write. See the architecture page for the full design rationale.
No. Agents follow the calling user's existing role and access rights. If the user cannot see the data in MangoApps, the agent cannot return it either.
Yes. Agents are marketplace apps — admins toggle them on or off in the Apps Marketplace. Beyond that, organization-wide agent access policies declare additional guardrails (e.g., "no agent may write to systems of record without human approval").
Through the Agent Development Lifecycle — each agent moves through Opportunity, Design, Performance, Context, Develop, Launch, and Monitor & Improve stages. Real-world signals feed back into earlier stages so agents improve over time, or get retired through the same lifecycle that launched them.
No — every marketplace app is opt-in. Organizations choose which agents to enable through the Apps Marketplace. We do not turn on new agents automatically without admin control.
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