When comparing MangoApps and WorkVivo, it’s clear that each has its ideal fit. WorkVivo, now part of Zoom, offers a solid option for companies already deeply integrated with the Zoom platform and looking for straightforward communication solutions that fit seamlessly into that experience. However, MangoApps provides a more comprehensive and flexible platform, combining communication, intranet, and more – ideal for businesses needing extensive customization and functionality.
In this comparison, we'll discuss why many enterprises prefer MangoApps for its powerful, flexible features designed to enhance communication, collaboration, and productivity across the organization. Make an informed choice by understanding both the strengths and limitations of WorkVivo, and how MangoApps can meet and exceed your team’s needs.
Click here for a comprehensive, downloadable version of this comparison including a feature-by-feature breakdown of the differences between MangoApps and WorkVivo.
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WorkVivo is a Zoom subsidiary
Now that WorkVivo has been acquired by Zoom, they’ve got a strong product offering for companies that are deeply embedded with Zoom and looking to address simple communications use cases that don’t require much customization.
However, this acquisition also makes WorkVivo a side project for a larger tech company, much like Workplace from Meta was until it was shut down. MangoApps is a single-solution vendor that offers a wider, more flexible enterprise platform combining communications, intranet, and more. For over a decade, we have been totally focused on delivering employee experience solutions for large enterprises, and that will always be our primary focus.
Who should consider choosing WorkVivo
Companies who fall into the following buckets would likely find WorkVivo to be a good solution for their needs:
- Zoom Power Users: Companies who are deeply embedded in the Zoom ecosystem will likely find that WorkVivo offers the tightest integration with their tech stack.
- European Focus: WorkVivo’s customer service team works business hours in Ireland. Companies operating primarily outside the EU may be better served by MangoApps’ global 24/7 customer support.
- Simple Use Cases: WorkVivo works well out of the box for companies with standard use cases and simple deployments. Companies (especially large enterprises) who require deeper customization will find MangoApps better equipped to meet their complex needs.
Weaknesses of WorkVivo
When selecting a platform to support your enterprise's communication and intranet needs, it's crucial to consider the limitations of your options. While WorkVivo offers some benefits, there are significant areas where it may not meet the needs of enterprise customers. If these aspects are essential to your current initiatives, MangoApps is likely the better choice.
WorkVivo’s intranet functionality is limited
WorkVivo has primarily focused its development efforts on communication, and lags in intranet functionality. While this isn’t an issue for every organization, in our experience, the two perform best in terms of employee engagement when they are unified within a single platform. As such, having all the deep functionality needed for enterprise deployments is crucial to getting great results.
MangoApps is a world-class intranet provider
For enterprises that require robust intranet capabilities, MangoApps stands out as the most comprehensive, flexible option. MangoApps excels in several key areas, ensuring it can meet the intranet needs of even the largest and most complex organizations.
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Unlimited Sites & Pages
While WorkVivo supports only smaller, more targeted page and site creation, MangoApps offers built-in capacity to create large, intricate sites suitable for complex organizations. This flexibility allows businesses to scale their intranet as needed without encountering limitations.
Content Lifecycle Support
MangoApps includes an AI-powered content governance engine that ensures your intranet remains fresh and relevant. This feature automatically manages the lifecycle of content, reducing the manual effort required to keep information up-to-date.
Easy Creation & Administration
MangoApps’ no-code page creation and intranet maintenance tools enable users to manage the platform with minimal IT involvement. This ease of use ensures that your team can focus on strategic initiatives rather than being bogged down by technical maintenance.
WorkVivo’s onboarding and support is focused on Europe
WorkVivo’s support team is based in Ireland and operates only during business hours. This has led to inconsistent support experiences for customers outside their time zone. With a platform as complicated as communications or intranet, this can be an issue—it is crucial to be able to get questions answered and issues resolved in a timely manner.
MangoApps’ customer success team operates globally
At MangoApps, we pride ourselves on having the best customer success team in the industry, dedicated to keeping global customers satisfied.
24/7 Global Support
MangoApps has multiple offices around the world, offering 24/7 customer support and implementation services. This ensures that no matter where your business operates, help is always available.
Streamlined Onboarding
MangoApps provides a smooth and successful implementation process, offering every customer a team of experienced resources focused on training, setup, and ongoing support. This comprehensive approach ensures a seamless transition and rapid adoption of the platform.
Community-Driven Roadmap
MangoApps thrives on feedback from its customer community, which drives the product roadmap. This means that updates and new features are often based on specific customer requests and needs, ensuring the platform evolves in ways that directly benefit its users.
WorkVivo customers report limited branding & customization
WorkVivo customers often report difficulties with the platform's limited customization options. Without deep, flexible customization, it can be difficult to create a branded employee experience and make the platform work exactly how it needs to for your employees.
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MangoApps has the deepest customization on the market
In contrast, MangoApps is highly flexible and customizable, frequently cited by industry analysts as the most customizable platform on the market.
Deep Branding Options
MangoApps allows customization of every facet, including colors, fonts, and layout, so the platform can serve as a seamless extension of your brand. This ensures a consistent brand experience across all touchpoints.
Flexible Custom Deployments
The information architecture of MangoApps offers a wide range of options, including multiple nested brands and different layouts for different end users. This flexibility allows businesses to tailor the platform to their unique needs.
White-Labeling
MangoApps' customization capabilities are so extensive that it functions as a white-labeled platform. In fact, employees at many of MangoApps' customers have never heard the name MangoApps, as it is completely branded to the customer’s specifications.
Inconsistent End User Experience
WorkVivo struggles to deliver a consistent end-user experience, particularly in areas that matter most. There are limited audience targeting options that fail to make full use of HCM integrations and there isn’t an easy way to run communication campaigns. Furthermore, users report challenges with search functionality and an inability to see a unified, overhead view of all the notifications from different groups at once.
MangoApps is optimized for employee engagement
MangoApps excels in providing a user-friendly platform that enhances employee engagement and productivity. Our platform is designed to get employees to the files, conversations, and notifications that matter most to them as quickly as possible, and we make it easy for communications teams to ensure that their targeted messages make it in front of the right audience.
Strong Search Function
WorkVivo users often report poor search functionality. In contrast, MangoApps' search capabilities can find anything employees need in seconds, utilizing Generative AI results, full content crawling, filtering, and more.
Flexible Audience Targeting
While WorkVivo offers limited targeting options, MangoApps allows for complex employee segments using data points from your HRIS. This enables the creation of automated content journeys tailored to specific groups.
Unified Notification Stream
WorkVivo users face challenges in getting an overhead view of notifications from different user groups. MangoApps addresses this by providing a single, intelligently prioritized notification stream, ensuring that users see the most important items first.
Areas where MangoApps and WorkVivo are comparable
Both of our product offerings are highly modular, but in most cases, analysts reports have found that MangoApps comes in at a lower price point. Pricing aside, here are the areas of functionality where our products offer similar capabilities.
- Strong Community Space Functionality: Both MangoApps and WorkVivo provide robust community spaces to foster engagement and collaboration.
- Frontline Workers: Both platforms cater to frontline workers with mobile app support, translation features, and user-friendly interfaces.
- Breadth of Integrations: MangoApps and WorkVivo offer a wide range of integrations to fit various business needs.
- Social and Engagement Emphasis: Both solutions emphasize social interaction and engagement within the platform.
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In conclusion, while WorkVivo may meet basic communication needs, MangoApps offers a comprehensive, customizable, and user-friendly solution that addresses the more complex requirements of large enterprises. With its robust intranet functionality, global support, deep customization options, and superior end-user experience, MangoApps is the clear choice for businesses seeking a versatile and powerful platform.
To see a full feature-by-feature breakdown of the differences between MangoApps and WorkVivo, download our in-depth comparison. You can also schedule a demo with our team to get a personalized walkthrough of our product, or read about why we are the best replacement for Workplace from Meta.