MangoApps Bolsters Customer Confidence with ISO 27001 Certification

MangoApps achieves ISO 27001:2022 certification, the latest and most stringent version of the international information security management standard. This means every customer's data on the MangoApps platform is protected under a globally audited, continuously maintained security framework — not just a one-time badge.

June 27th, 2023 — We are thrilled to announce that we have received ISO 27001:2022 certification. At MangoApps, our focus has been on providing stringent security measures to mitigate the risk of data breaches and unauthorized access. With countless customers residing in industries with compliance regulations, this new certification fortifies our effort to provide customers with the most secure digital workplace platform on the market.

By deploying the highest level of encryption possible, alongside MFA, access controls, regular security audits, reliable AWS cloud infrastructure, and the latest automated tools, we're able to ensure that our customer data remains confidential, intact, and available only to authorized personnel.

"We are excited to achieve yet another significant milestone in our unwavering commitment to information security and compliance," says Sameer Malhotra, Associate Director of Information Security and Compliance at MangoApps. "Following the successful HITRUST certification and SOC 2 Type II attestation, we are proud to add ISO 27001 to our list of accolades. We hope this achievement solidifies our position as a trusted provider of secure and compliant solutions."

This certification stack — HITRUST, SOC 2 Type II, and now ISO 27001:2022 — represents a level of compliance momentum that few digital workplace vendors can match. For buyers evaluating cloud based productivity applications in regulated industries, that stack is a meaningful differentiator. The IDC MarketScape: Worldwide Experience-Centric Intelligent Digital Workspaces 2024 Vendor Assessment provides independent context for how MangoApps positions within this competitive landscape.

What is ISO 27001?

ISO 27001 is an internationally recognized standard for information security management systems. It provides a comprehensive framework for establishing, implementing, maintaining, and continually improving information security practices within an organization.

The certification provides a globally recognized assurance that MangoApps follows best practices and standards in information security management. This recognition instills trust and confidence in customers, assuring them that their data is protected at all times.

Critically, ISO 27001 is not a static credential. It requires ongoing internal audits, risk assessments, and continual improvement cycles — meaning customers benefit from a living security program, not a one-time audit pass.

Our Journey to ISO 27001 Certification

Obtaining the ISO 27001 certification required a rigorous and meticulous approach. Our journey encompassed the following essential steps:

1. Thorough Gap Analysis: We conducted a comprehensive assessment of our existing security controls, specifically focusing on resilience, data security, privacy, and application security. This analysis allowed us to identify areas for improvement and align our practices with ISO 27001 requirements.

2. Robust Risk Assessment and Treatment: Our team performed meticulous risk assessments, considering factors such as data security, privacy, and application security. We implemented appropriate risk treatment measures, including leveraging the advanced security features and services provided by AWS, to enhance resilience and protect our valuable information assets.

3. Streamlined Documentation and Implementation: We developed and implemented a comprehensive set of policies, procedures, and controls to address the requirements of ISO 27001, with a focus on resilience, data security, privacy, and application security. We worked closely with AWS to optimize the implementation of security measures in our cloud environment.

4. Empowered Workforce through Training: We provided extensive training and awareness programs to educate our employees about the importance of resilience, data security, privacy, and application security. This training equipped our team members with the necessary knowledge to safeguard sensitive data and protect our clients' privacy within the AWS environment.

5. Continual Improvement: We conducted regular internal audits and assessments to monitor the effectiveness of our information security management system, with a strong emphasis on resilience, data security, privacy, and application security. Feedback from these audits allowed us to drive continuous improvement, ensuring that our practices remain aligned with industry best practices and the secure infrastructure provided by AWS.

The Benefits of ISO 27001 Certification for Customer Success

The achievement of ISO 27001 certification brings forth numerous benefits for our customers, placing their success at the forefront of our commitment:

Enhanced Data Protection and Privacy: ISO 27001 certification ensures that your sensitive data is protected by stringent security measures, ensuring confidentiality, integrity, and availability. We prioritize your privacy, adhering to strict controls to safeguard personal and sensitive information.

Trust and Confidence: MangoApps' ISO 27001 certification reinforces our dedication to maintaining the highest standards of resilience, data security, privacy, and application security. You can have complete confidence in the security and integrity of your data while using our solutions.

Compliance Simplified: Our ISO 27001 certification not only ensures adherence to international standards but also simplifies your compliance requirements. By partnering with MangoApps, you can leverage our certified security framework, reducing the complexity and burden associated with meeting regulatory obligations. Acknowledgement tracking within the platform confirms which employees have read and accepted policy or procedure updates, with automated follow-up notifications for non-responders — creating a direct compliance audit trail (source: Staffbase / case_study).

Compliance as a Productivity Enabler: Security controls and productivity are not in tension on the MangoApps platform. Unified search integrates with Google Workspace, Microsoft 365, ServiceNow, and Salesforce so compliance-related knowledge surfaces across all connected systems in a single query (source: Unily / product page). Employees using unified search save more than 30 minutes per week on average, with 82 seconds saved per task through platform search — meaning well-governed, secure data access accelerates work rather than slowing it down.

Controlled Access and Offboarding: ISO 27001's access-control requirements are operationalized directly in MangoApps workflows. Offboarding workflows can trigger automatically on a provisioned departure date, reducing the window of unauthorized access that ISO 27001 access-control requirements are designed to close (source: Workvivo / product page). For organizations running cloud based productivity apps at scale, this kind of automated access governance is a material risk reduction.

Uninterrupted Service Availability: Our focus on resilience and ISO 27001 certification means that you can rely on MangoApps' solutions to be available and accessible whenever you need them. Minimize disruptions and maintain productivity with our secure and reliable platform.

Learn More About Our Compliance Efforts

At MangoApps, our primary focus is your success. We will continue to invest in the development and improvement of our security practices and risk assessment, ensuring that our platform remains at the forefront of resilience, data security, and secure AWS cloud infrastructure.

Experience the benefits of industry-leading information security standards and partner with MangoApps to achieve your business goals with confidence.

Other notable MangoApps certifications:

• MangoApps Achieves SOC 2 Type II Certification
• MangoApps Achieves HITRUST Certification
• MangoApps Achieves AWS Healthcare ISV Competency

To learn more about our ISO 27001 certification and our commitment to information security, please visit our website or contact our team directly.

What Does ISO 27001 Certification Mean for My Contract and SLA?

ISO 27001 certification is an external, third-party audited standard — it is not a self-attestation. For customers, this means MangoApps' security controls have been independently verified against a globally recognized framework. In practical terms:

• Data processing agreements: MangoApps' certified ISMS supports the documentation requirements many enterprise procurement and legal teams require before signing.
• SLA alignment: The continual improvement and internal audit cycles required by ISO 27001 directly support uptime and incident-response commitments in customer SLAs.
• Regulatory overlap: ISO 27001 controls map to requirements in GDPR, HIPAA, and other frameworks, reducing the compliance burden for customers operating in multiple jurisdictions.

For organizations evaluating cloud based productivity applications in regulated sectors, the combination of ISO 27001, SOC 2 Type II, and HITRUST means MangoApps can satisfy security review requirements across a wide range of procurement processes without requiring customers to conduct their own audits from scratch.

How Does MangoApps' Certification Stack Compare to Other Vendors?

Most digital workplace vendors hold one or two compliance certifications. MangoApps' simultaneous maintenance of ISO 27001:2022, SOC 2 Type II, HITRUST, and AWS Healthcare ISV Competency represents a layered security posture that addresses different buyer requirements:

For buyers assessing productivity apps and applications for productivity in sensitive environments, this stack signals that security investment at MangoApps is ongoing and multi-framework — not a single audit event. MangoApps' recognition in the IDC MarketScape: Worldwide Experience-Centric Intelligent Digital Workspaces 2024 Vendor Assessment provides additional third-party validation of the platform's enterprise readiness.

What Other Security and AI Capabilities Support This Compliance Foundation?

ISO 27001 certification governs the security management system, but the platform capabilities built on top of that foundation matter equally for day-to-day compliance operations. MangoApps continues to invest in capabilities that make security controls operationally useful rather than purely administrative:

• AI-assisted workflows that surface compliance knowledge without exposing unauthorized data — explored in depth in When AI Stops Being a Tab and Becomes the Workflow.
• Native workforce management integrations that connect scheduling, communications, and access controls in a single governed environment, detailed in MangoApps Integrates Native Workforce Management and Next-Gen Generative AI.
• Knowledge management capabilities recognized by industry analysts, as covered in MangoApps Named to KMWorld 100 Companies That Matter in Knowledge Management.

For organizations that need both security assurance and productive application capabilities in a single platform, MangoApps' certification momentum and product roadmap are designed to advance both goals simultaneously.